How to make a return

We are committed to helping you find the best headwear and apparel to let your you out. If you are not 100% satisfied with your order, simply return the product within 30 days of purchase.

Returns must be:

  • In new condition with tags attached
  • Unwashed/Unworn (for headwear, please don't bend the brim of the cap)

This must include the original packing slip or a paper with your order number, name, and product ordered inside the box.

We will do our best to process your return within 14 days of receipt.

As soon as we have processed your return, we will issue a refund (excluding original shipping costs, if applicable) to the original method of payment.  A confirmation email will also be sent once the return has been completed. Please allow up to two billing cycles for the credit to appear on your credit card statement.  If PayPal was used, please allow 2 business days for the credit to appear.

**Note: We are unable to refund payments on other forms, cards, or accounts other than the original method used.  If your account information has changed, you will need to notify your bank or credit card provider that you will be expecting a refund.

'47 Canada reserves the right to refuse worn or damaged merchandise.

For '47 products not bought on 47brand.ca:

All returns must be processed through the retailer where the products were originally purchased: i.e., '47 Canada purchases made at a retailer must be returned through those retailers and cannot be returned through 47brand.ca. Products purchased at the '47 US online store must be returned to 47brand.com.  See this link for US return instructions.

#47Mystery product and '47 Outlet (marked down) items cannot be returned and is final sale.

To Process a Return, PleaseContact Us with the following information:

  • Your name
  • 47brand.ca order number (starts with 47B)
  • The product you are returning
  • The reason for your return

We will send you instructions to access your unique link for a prepaid UPS return label.