My Order

  • How do I cancel/change my order?

    '47 Canada constantly strives to give our customers the best product and service. To do this, orders are processed immediately after they are received. Unfortunately, once your order is placed, we cannot change or cancel it. In the rare instances, we may be able to catch an order before it goes ...
  • How to make an exchange

    '47 Canada does not offer traditional product exchanges but we can still accommodate. If you’d like to exchange an item for different size, color, or product, we ask that you simply send back the original item for a refund and place a new order on 47brand.ca. However, we cannot guarantee that the...
  • How to make a return

    NOTE: #47Mystery products, Face Coverings and '47 Outlet (marked down items) items cannot be returned and are Final Sale. We are committed to helping you find the best headwear and apparel to let your you out. If you are not 100% satisfied with your order, simply return the product within 30 day...
  • Why was my order refunded?

    There may be the rare instance you see an email with a refund notification without returning a products.  We do send follow-up emails; however, the following are some of the reasons this could happen: Delivery failed, the order was returned to our warehouse PO Box used, you will need to resubmit...